Improve Your Interpersonal Communication Skills
Dentistry is a people-focused profession, in which good communication skills are essential. Patient care requires effective communication to assess and accurately address a patient’s chief complaint, triage emergencies, establish a common goal during treatment planning, and to ensure informed consent is obtained. In health care, strong interpersonal communication skills can help to improve patients’ health outcomes and satisfaction levels.
Interpersonal communication is defined as a face-to-face exchange of information, feelings, and meaning through verbal and nonverbal messages.
Ultimately the goal of interpersonal communication is to foster an effective interaction.
People spend approximately how much of their day communicating with others?
Interpersonal communication focuses which of the following?
Communication between providers and patients is a critical element of quality health care.
Core skills required to practice motivational interviewing are asking open-ended questions, affirmation, reflection, paraphrasing, and asking permission to give advice.
Conflict can positively impact team efficacy and productivity and improve stability.
Anger management is part of conflict resolution as it removes the negative and hostile emotion from disagreements.
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