Nancy K. Mann, RDH, MSEd, is a professor of dental hygiene at Indiana University-Purdue University in Fort Wayne.
With more than 35 years of experience in private practice and dental hygiene education, she has presented and published
nationally and internationally. Mann is a member of Dimensions of Dental Hygiene’s Peer Review Panel.
I will be treating a patient who speaks only Arabic and has never received professional dental care before. Do you have any strategies for making the first and subsequent appointments a success?
I work in a practice that serves a large population of Karen people, who are a small ethnic minority in Burma. I'd like to provide culturally competent care to these patients. Do you have any advice?
I am starting a new position with a practice that includes a large proportion of Hmong people—some of whom do not speak English—in its patient population. Do you have any
advice to help me communicate effectively with non English…