
Strengthening Dentistry’s Quality Assurance
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AGD Subject Code: 550
EDUCATIONAL OBJECTIVES
After reading this course, the participant should be able to:
- Discuss the impact of quality assurance on patient safety, risk management, and overall care outcomes.
- Identify common documentation errors in dental records and strategies to ensure accurate, compliant, and legally sound recordkeeping.
- Describe effective provider-patient communication techniques to prevent miscommunication, mitigate patient aggression, and enhance workplace safety.
This course was published in the March/April 2025 issue and expires April 2028. The authors have no commercial conflicts of interest to disclose. This 2 credit hour self-study activity is electronically mediated.
Course Content
[SECTION 1] Quality Assurance System
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[SECTION 2] Documentation
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[SECTION 3] Effective Provider-Patient Communication
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Strengthening Dentistry’s Quality Assurance Quiz
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