Improve Patient Communication
From using professional interpretation services to addressing low health literacy, ensuring effective communication between patients and providers is Integral to positive outcomes.
After reading this course, the participant should be able to:
- Identify types of language barriers and discuss their impact on patient outcomes.
- Assess whether a language barrier exists between patient and provider.
- Discuss best practices when working with an interpreter.
- Identify strategies to increase health literacy.
This course was published in the March 2018 issue and expires March 2021. The authors have no commercial conflicts of interest to disclose. This 2 credit hour self-study activity is electronically mediated.