Jessica Fagan, RDH, BS, MA, is a full-time faculty member at Carrington College in Sacramento, California. She worked as a practicing dental hygienist for several years prior to entering academia. Fagan is a published author and an advocate for the dental hygiene community. She lectures at national conferences, most recently at the Greater New York Dental Meeting.
Helping patients become intrinsically motivated and encouraging their participation in the decision-making process are both important parts of supporting compliance with oral health care instructions.