Cancellations are one of the biggest areas of financial loss for a dental practice. Some people might have you believe they’re unavoidable — just the inevitable “cost of doing business,” no matter how successful you are. The truth is that a consistently full schedule is attainable and doesn’t have to come at the cost of burning out your staff. But it must be done right; otherwise, you run the risk of administrative overwhelm. Dentists who have “been there before” believe that filling canceled appointments, especially last-minute ones, isn’t worth the headache.
But what these dentists don’t realize is that your patient base is hoping to have last-minute openings that line up with their schedule. If only there was a way for them to know, in real-time, when one of those openings was available. Stephanie Aldrich, DDS, founder of Kancld, faced this same dilemma. “I wanted an easy solution to fill the empty spots in my calendar, especially the ones that popped up at the last minute,” she notes. “I was done having my staff juggle waitlists and make frantic last-minute phone calls to patients. That’s when I came up with Kancld.”
Kancld is a software app that automatically refills canceled appointments by texting your patients if they’d like to claim a newly open spot. The Kancld platform messages your patients one by one, giving each person a few minutes to respond. Using this method, Kancld has been generating a 73% rebooking rate for canceled appointments — including last-minute ones.
“Kancld has already added over $4200 to my bottom line in the last two weeks,” Aldrich reports. “That’s almost entirely driven by cancellations we received within 72 hours of the appointment time. And managing all of it only takes a few minutes a day from my staff.”
Try it yourself at www.kancld.com. It only takes a few seconds to create an account. You’ll be up and running in under a minute, and the intuitive software is easy to use. Kancld also comes with a 100% money-back guarantee. That means if we can’t add massive value to your bottom line within your first 30 days of service, we’ll refund your subscription fee, no questions asked. That’s how confident we are that Kancld is going to be the most valuable investment you make into your dental practice all year.
Set up your Kancld account at www.kancld.com and start eliminating dental cancellations for good.