What are the requirements for a refund?
Course fee refunds are available for unexpired courses for which a verification of participation (VOP) form has not been awarded. To request a refund, please call our CE department at 714-825-0988 OR submit a written request, including the reason for the request, to firstname.lastname@example.org.
What type of situation is not eligible for a refund?
If the course in your account has expired, we will gladly exchange it for a current course of your choice that matches the credit hours of your expired course. To request an exchange, please call our CE department at 714-825-0988 OR email email@example.com.
Will my refund be in the form of a check or a refund to a credit card?
A refund will be returned in the original form of payment. To request a refund, please call our CE department at 714-825-0988 OR email firstname.lastname@example.org.
How long does my refund take?
A full refund will be issued within 24 hours of the request. For credit card refunds, please allow up to five business days for processing.